Shipping Policy

Bon Appetit offers shipping facilities to our customers and that includes everything from inspection of your purchased products, top quality packaging, on-time and fast delivery. We process every order within 48 hours and once shipped we will intimate you the complete details of the dispatch .We’ve partnered with the top logistics and courier partners to guarantee that you get your order safely and on time with full attention and courtesy.

Bon Appetit offers free shipping on most products nationwide. However, on orders below Rs. 500.00 a nominal cost will be levied.

What are the charges of shipping?
We offer free shipping in India on all the orders for cost above Rs 1000. Otherwise a shipping cost will be levied from you as shipping charges and that depends on your location and product. Please note that shipping charges are different from COD convenience fees.

How to check if our Logistic Partners delivers at my particular PIN code?
You easily can find by visiting their website. Enter your specific PIN code Location to get the information at

How to check the status of order?
You can easily check the status of your order by keying in your 11 digit Way Bill No. provided to you along with your Invoice Copy at

How long will it take for my order to get delivered?
We aim to deliver most of our products within 5-7 business days in metro cities and 7-12 business days in other cities. However, in case of flight delay, bad weather, political disruption and other unexpected circumstances, delivery might take longer.

What to do if I find product package tampered with or opened upon delivery?
Please do not accept a tampered or opened package. Report the concern by simply visiting our Return/Replace page. We will immediately look into the matter and get back to you soon.

 Which Courier Agency do you appoint for delivery?

We’ve tie ups with many different courier partners. The courier company for your order is chosen depending on your particular location.

Do you ship products abroad?
Currently, we don’t deliver the products internationally. You can make your purchase from anywhere across the world, but the delivery address should be of India.
**Business days are specified as all working days from Monday to Friday, not including national as well as state holidays.  

1. If you wish to purchase multiple items and ship them to two or more different addresses, please place them as different orders.
2. We are not responsible for any delay caused by any unforeseen time lags by the courier companies in delivering the goods to the customer, or if the customer is not available at the time of delivery.
3. Bon Appetit and its affiliates are committed to deliver the goods to you in time and in good condition. However, Bon Appetit and its affiliates have limited liability in case of any loss of goods during transit. The carrier will bear any loss in transit only to an extent of a limit that may change from time to time.
4. We reserve the right to release information to local, state, central or international law enforcement officials when we believe in good faith that the law requires it, or when required to, by order of a Court or authorized administrative agency.